Cookie Policy
Last updated: 2026-09-24
This page lists the cookies and browser storage this website uses. Analytics and marketing cookies are used only once those services are switched on. You can block or delete cookies at any time in your browser settings; the website still works without them.
Status at the time you load this page
Analytics and marketing services are not switched on, so this website sets no analytics or marketing cookies. It uses only the necessary items below.
There is no cookie banner on this website. This page, and your browser settings, are how you control cookies here.
On this page
1. What this website stores
| Category | Name | Purpose | Duration |
|---|---|---|---|
| Necessary | rhq-attr (session storage) | The campaign and landing page you arrived from, attached to a form you send. | Until you close the tab |
| Necessary | rhq-ty-name, rhq-conv, rhq-prefill (session storage) | Passes your first name to the thank-you page and income ranges from the calculator to the form, without putting them in the address. | Until you close the tab |
| Necessary | Cloudflare Turnstile | Protects forms from spam. | Short-lived |
| Analytics | _ga, _ga_* (Google Analytics) | Counts visits and how pages are used, without identifying you. | Up to 2 years |
| Marketing | _fbp (Meta Pixel) | Measures how our adverts perform. | Up to 3 months |
2. Cookies, session storage and local storage explained
Websites can keep small pieces of information in your browser. They do this in a few different ways:
| Kind | What it is | How long it lasts |
|---|---|---|
| Cookie | A small piece of data a website sends to your browser. The browser stores it and sends it back to the same website with later requests, so the site can remember something between pages. | Until it expires, or until you delete it |
| Session cookie | A cookie with no expiry date. It is deleted when the browser session ends (some browsers restore sessions, which can keep it longer). | Until the browser session ends |
| Persistent cookie | A cookie with an expiry date or maximum age. | Until that date |
| First-party cookie | Set for the website you are visiting. Google Analytics uses first-party cookies. | As set |
| Third-party cookie | Set by content from another site embedded in the page, and sent with cross-site requests. Many browsers now block these by default. | As set |
| Session storage | Browser storage for one tab. It survives reloads, but closing the tab or window clears it. It is not sent to any server by itself. | Until you close the tab |
| Local storage | Browser storage that stays after the browser closes. This website does not use it. | Not used here |
3. How we use each category
3.1 Necessary
Session storage keeps the campaign you came from so it can be attached to a form you send, and passes your first name to the thank-you page and calculator ranges to the Register Interest form without putting them in the web address. It lives only in your tab and clears when you close it. Cloudflare Turnstile checks that a form is sent by a person, not a spam program.
3.2 Analytics
When switched on, Google Analytics counts visits and how pages are used, so we can improve the website. Google Analytics uses first-party cookies: _ga distinguishes users and _ga_* keeps session state, each for 2 years by default.
3.3 Marketing
When switched on, the Meta Pixel measures whether our adverts on Facebook and Instagram lead to visits and enquiries. For a form, it records only that a form was sent, never your answers.
How we handle the personal data you send in forms is explained in the Privacy Notice.
4. How to block or delete cookies
Every browser follows roughly the same path:
- Open settings The browser's menu, then Settings.
- Privacy Find the privacy or cookies section.
- Delete Clear cookies and site data, for all sites or one.
- Block Optionally block third-party or all cookies.
- Reload Reload the page so the change applies.
Menu labels below are as each browser shows them in English, taken from the vendor's own help page; they may differ slightly by version or language.
Chrome (computer)
Delete cookies
- Open Chrome and select More (three dots), then Delete browsing data.
- Choose a time range, for example All time.
- Tick Cookies and other site data, then select Delete data.
Block cookies
- Select More, then Settings.
- Select Privacy and security, then Third-party cookies.
- Select Block third-party cookies. To delete one site's data: on the same page select See all site data and permissions, search for the site and select Delete.
Official guide: Google Chrome Help: Delete, allow and manage cookies (computer)
Chrome (Android)
Delete cookies
- Open Chrome and tap More (three dots, top right), then Settings.
- Tap Privacy and security, then Delete browsing data.
- Choose a time range, tick Cookies and site data, then tap Delete data.
Block cookies
- Tap More, then Settings.
- Tap Site settings, then Third-party cookies.
- Select Block third-party cookies.
Official guide: Google Chrome Help: Delete, allow and manage cookies (Android)
Safari (iPhone and iPad)
Delete cookies
- Go to Settings, tap Apps, then Safari.
- To clear everything: tap Clear History and Website Data, choose the time frame and tap Clear History.
- To clear cookies only: tap Advanced, then Website Data, then Remove All Website Data, then Remove Now.
Block cookies
- Go to Settings, tap Apps, then Safari, then Advanced.
- Turn on Block All Cookies and tap Block All to confirm.
Official guide: Apple Support: Clear history and cookies from Safari on iPhone
Safari (Mac)
Delete cookies
- Choose Safari, then Settings, then click Privacy.
- Click Manage Website Data.
- Select one or more websites and click Remove, or click Remove All.
Block cookies
- Choose Safari, then Settings, then click Advanced.
- Turn on Block all cookies.
Official guide: Safari User Guide: Manage cookies and website data on Mac
Microsoft Edge
Delete cookies
- Select Settings and more (three dots), then Settings, then Privacy, search, and services.
- Under Clear browsing data, select Choose what to clear.
- Choose a time range, tick Cookies and other site data, then select Clear now. Shortcut: Ctrl + Shift + Delete.
Block cookies
- Go to Settings, then Privacy, search, and services, then Cookies.
- To block all cookies, turn off Allow sites to save and read cookie data (recommended). To block only third-party cookies, turn on Block third-party cookies.
Official guide: Microsoft Support: Delete cookies in Microsoft Edge
Samsung Internet
Delete cookies
- Open Samsung Internet and tap the menu, then Settings.
- Tap Personal browsing data, then Delete browsing data.
- Tick Cookies and site data, tap Delete data, then Delete to confirm.
Settings to block cookies differ between versions; see Samsung's help for your device.
Official guide: Samsung Support: Clear the history, cache, and cookies in Samsung Internet
Firefox
Mozilla's official guides explain how to clear cookies and site data, and how to block cookies, in Firefox.
Official guide: Firefox Help: Clear cookies and site data in Firefox
Firefox: see also Firefox Help: Block websites from storing cookies and site data.
Stop Google Analytics only
Google's Google Analytics Opt-out Browser Add-on prevents your data from being used by Google Analytics on any website. It is available for Chrome, Safari, Firefox and Microsoft Edge. Because Google Analytics uses first-party cookies, blocking only third-party cookies does not stop it.
5. What stops working if you block or delete them
| If you block | What happens on this website |
|---|---|
| Session storage (all of it) | Forms still work. Your campaign source is not attached to your form, the thank-you page does not greet you by name, and calculator ranges are not carried into the Register Interest form, so you fill them in yourself. |
| Cloudflare Turnstile | Where the spam check is switched on, a form may not pass it. You will be offered WhatsApp instead. |
| Analytics cookies | Nothing changes for you. We simply cannot count your visit. |
| Marketing cookies | Nothing changes for you. We cannot measure whether an advert brought you here. |
| All cookies in your browser | This website still works as above, but other websites may sign you out, forget your preferences or not work properly. |
Example: using the calculator in a private window
Puan Aisyah uses the eligibility calculator in her phone's private browsing mode, where her browser blocks storage. She taps the button to ask for help and lands on the Register Interest form, but her income and commitment ranges are not filled in for her. She picks them herself and sends the form normally. Nothing else is affected.
6. Changes to this policy
When we add or remove a cookie or storage item, we update the table above and the date at the top of this page.
Frequently asked questions
Why is there no cookie banner?
The only items this website needs are session storage that clears when you close the tab, and the anti-spam check on forms. Analytics and marketing cookies are listed here and can be blocked or deleted in your browser at any time.
Will the website break if I block cookies?
No. Forms and pages still work. Some conveniences stop, as the table above shows.
Do you store my form answers in cookies?
No. Your answers go straight to our server when you send the form. Only your first name is kept briefly in session storage to greet you on the thank-you page.
Can I stop Google Analytics without blocking everything?
Yes. Google offers an opt-out browser add-on for Chrome, Safari, Firefox and Microsoft Edge.
Sources
(11)
- MDN Web Docs: Using HTTP cookies — read 2026-09-24
- MDN Web Docs: Window.sessionStorage — read 2026-09-24
- Google Analytics Help: Google Analytics cookie usage on websites — read 2026-09-24
- Google Analytics Opt-out Browser Add-on — read 2026-09-24
- Google Chrome Help: Delete, allow and manage cookies (computer) — read 2026-09-24
- Google Chrome Help: Delete, allow and manage cookies (Android) — read 2026-09-24
- Apple Support: Clear history and cookies from Safari on iPhone — read 2026-09-24
- Safari User Guide: Manage cookies and website data on Mac — read 2026-09-24
- Microsoft Support: Delete cookies in Microsoft Edge — read 2026-09-24
- Samsung Support: Clear the history, cache, and cookies in Samsung Internet — read 2026-09-24
- Safari User Guide: Change Advanced settings in Safari on Mac — read 2026-09-24